- #Carbonite customer service download
- #Carbonite customer service mac
Carbonite Home (for Personal Use, Home Offices, or Home-Based Businesses)
Overview Of Carbonite Backup Product Plans. Why We Love Carbonite And Why You Will Too. As Close To A “Set-It-And-Forget-It Solution”. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. but I am OVER THEM!!!!!!!!!īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Like I would EVER use them! So bottom line if you do use them make sure you don't have a lot of data and make sure you have a second back up source. They had the nerve to offer my 2 new years. I have basically lost my 30 year career as well as ruined my husband's company. All my husbands company's marketing files, including photoshoots that has cost THOUSANDS of dollars, not to mention all my freelance files and personal files so many things I can't even wrap my head around it. I got the hard drive but it came with mostly empty folders. 
#Carbonite customer service download
No worries I thought, I have CARBONITE! Well, after trying to download the files for weeks I requested them to send a hard drive to speed up the process. My hard drive was bad and my files are all corrupt. well now its 2020 and my computer crashed. I would get monthly updates that my files were "SAFELY BACKED UP". What they did not tell me is that there were files pending. I have been using Carbonite since 2011 thinking I was SMART backing up off site. If you're considering them, run the other way. Their service isn't one I'd use for free. I have deleted with them, even though it's paid through the next 2 years, because I don't want to risk them messing up my computer again. When I called Carbonite to close my account and get a refund on the remaining two years of my three year subscription, they said they refuse to refund after 30 days, even when they've caused me damages and 20+ hours of work for me to resort all my files. Carbonite can only restore to the last backup, which happens multiple times a day and thus occurred before I could get my computer to an expert that explained what happened, so there was no recourse.
#Carbonite customer service mac
The Mac experts I talked to said they'd never seen something like this, and that my only option was to refile every single file on my computer into their folders.
I used Carbonite for years without problem, until their remote-access customer service rep created a massive problem with files.
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